How to Submit the Singapore Arrival Card Online (SGAC) Form

Traveling to Singapore can feel much easier when you know exactly what immigration requirements to prepare before departure. One of the key steps for eligible travelers is completing the Singapore Arrival Card Online (SGAC) before arriving in the country. 

The process is straightforward and can be completed digitally, helping you provide the required personal, travel, and health information in advance. In this guide, we’ll walk you through what the SGAC is, who needs to submit it, when to complete it, and how to fill out the form correctly for a smoother arrival in Singapore.

What is the Singapore Arrival Card Online (SGAC)?

The Singapore Arrival Card (SGAC) is an electronic arrival form administered by Singapore’s Immigration & Checkpoints Authority (ICA). It replaces the former paper Disembarkation/Embarkation Card and allows travellers to submit their personal details, trip information, and electronic health declaration online before arriving in Singapore.

For most travellers, the SGAC must be submitted within three days before the date of arrival, including the arrival day. The submission is free and can be completed through ICA’s official SGAC e-Service or the MyICA Mobile app.

It is important to note that the SGAC is not a visa. Travellers who require a Singapore entry visa must still obtain one separately.

When completing the form, travellers should use only Singapore ICA’s official channels, as the authority has warned about third-party websites that charge fees for a service that is officially free.

Who Needs to Submit the Singapore ICA Arrival Card?

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The Singapore Arrival Card (SGAC) is required for most travellers entering Singapore. According to Singapore’s Immigration & Checkpoints Authority (ICA), all travellers must submit the SGAC within three days before their arrival, including the day of arrival, unless they fall under a specific exemption.

Travellers Who Need to Submit the SGAC

This generally includes:

• Foreign visitors, including tourists and short-term visitors.
• Travellers entering Singapore for business, leisure, or other short-term purposes.
• Holders of an In-Principle Approval (IPA) letter for a long-term pass.
• Singapore citizens, permanent residents, and long-term pass holders when entering Singapore through air or sea checkpoints.

Who is Exempt?

There are limited exemptions. Travellers who are transiting or transferring through Singapore without seeking immigration clearance do not need to submit the SGAC. Singapore residents travelling through the Woodlands and Tuas land checkpoints are also exempt from submitting the SGAC.

For most international tourists arriving by air, however, submitting the SGAC before travelling is a required step. It should be completed through ICA's official SGAC e-Service or the MyICA Mobile app, and the submission is free of charge.

Step-by-Step to Filling Out the Singapore Arrival Card Online

Completing the Singapore Arrival Card Online (SGAC) is a relatively simple process and generally takes around 5–7 minutes for an individual submission. The form can be completed through the official ICA SGAC e-Service or the MyICA Mobile app.

1. Access the Official SGAC Platform

Start by visiting the official Immigration & Checkpoints Authority (ICA) website and accessing the SG Arrival Card e-Service. Alternatively, you can use the MyICA Mobile app.

The SGAC submission is free of charge, so be cautious of third-party websites that request payment. ICA specifically advises travellers to use only its official platforms.

Official ICA SG Arrival Card e-Service

2. Select the Appropriate Traveller Category

If you are visiting Singapore as a tourist or other short-term foreign visitor, select the option for Foreign Visitors. Singapore citizens, permanent residents, and eligible long-term pass holders use the resident option instead.

3. Enter Your Personal Information

Provide your details as they appear on your travel document. This typically includes information such as:

• Full name
• Passport or travel document number
• Date of birth
• Nationality
• Contact details

Make sure the information matches your passport to avoid potential issues during immigration clearance.

4. Provide Your Trip Details

Next, enter information about your upcoming trip to Singapore, such as your arrival date, mode of transport, and accommodation details. ICA requires foreign visitors to provide their personal particulars, arrival and stay details as part of the SGAC submission.

If you are staying at a hotel, have the property's name and address available when completing the form.

5. Complete the Electronic Health Declaration

The SGAC also includes an electronic health declaration. Answer the questions accurately based on your current health condition and recent travel history. If your health status or relevant travel information changes after submitting the declaration but before arriving in Singapore, ICA advises travellers to update their SGAC.

6. Review Your Information Before Submitting

Before clicking submit, carefully check your:

• Passport details
• Personal information
• Arrival date
• Accommodation details
• Travel information
• Health declaration

Correct any mistakes before submitting the form, as inaccurate information can cause unnecessary complications.

7. Submit the Form and Keep the Confirmation

Once all information is correct, submit your SGAC. After successful submission, you will receive an acknowledgement email at the email address provided in the form. For web submissions, you can also receive a PDF copy of the SG Arrival Card.

It is a good idea to keep the confirmation email accessible during your journey, although the SGAC is electronically recorded in ICA's system.

When Should You Submit the SGAC?

Remember that the SG Arrival Card must be submitted within 3 days before your arrival in Singapore, including the day of arrival. For example, if you arrive on September 10, you can submit the form from September 8 onwards.

Submitting it before travelling can help you avoid unnecessary delays when completing immigration clearance at the checkpoint.

Common Mistakes to Avoid for a Smooth Immigration Process

Although the Singapore Arrival Card (SGAC) is relatively straightforward to complete, small mistakes can create unnecessary delays or confusion when you arrive. Before submitting your form, take a moment to check the following:

1. Submitting the Form Too Early

The SGAC can only be submitted within three days before your intended arrival in Singapore, including the day of arrival. Submitting it too far in advance means you will need to complete it again within the permitted timeframe.

2. Entering Incorrect Passport Details

Make sure your name, passport number, date of birth, and other personal information match your travel document exactly. Even a small typo can cause your submitted information not to match your passport.

3. Providing Incorrect Travel Information

Double-check your arrival date, mode of transport, flight or travel details, and accommodation information before submitting the form. If your travel plans change, review whether your SGAC information needs to be updated.

4. Forgetting the Health Declaration

The SGAC includes an electronic health declaration for travellers. Answer the questions accurately and honestly based on your circumstances at the time of submission. If relevant information changes before arrival, update your declaration accordingly.

5. Using Unofficial SGAC Websites

One of the most important things to remember is that submitting the SGAC is free. Avoid websites that charge a processing fee for completing the form on your behalf. ICA has warned travellers about third-party websites that may appear to be official.

6. Assuming SGAC Is a Visa

The SGAC is an arrival declaration, not a visa. If your nationality requires a Singapore entry visa, you must obtain the appropriate visa separately before travelling. Completing the SGAC does not guarantee entry into Singapore.

7. Not Keeping Your Submission Confirmation

After submitting the SGAC, check that you receive the acknowledgement email. Keeping the confirmation accessible during your journey can make it easier to refer back to your submission if needed.

Tips: Before heading to the airport, check your passport validity, visa requirements (if applicable), flight details, accommodation information, and SGAC submission to make sure everything is ready for your Singapore trip.

Arrive and Relax at Travelodge Harbourfront

After completing your Singapore Arrival Card Online and preparing for your trip, choosing a well-located hotel can make your journey more comfortable. Travelodge Harbourfront Singapore is located approximately 340 metres from HarbourFront MRT Station, just around a 5-minute walk away. Its strategic location also puts guests close to VivoCity and provides convenient access to Sentosa, making it a practical base for both sightseeing and exploring the city.

Travelodge Harbourfront is positioned around three key principles: Comfort, Convenience, and Connectivity. The hotel offers comfortable spaces to relax and recharge after a day of meetings or exploring Singapore, while its strategic location and practical facilities make getting around easier. Guests can also enjoy complimentary WiFi, helping them stay connected throughout their stay.

For a more relaxing experience, the hotel features an outdoor 30-metre swimming pool, where guests can unwind after a busy day. This also ties into Travelodge's Signature Guest Experience, including Snooze, which focuses on comfort-driven room design and signature bedding, and Splash, an experience available at selected hotels with swimming pools, including Travelodge Harbourfront Singapore.

With its combination of a convenient location, comfortable rooms, useful facilities, and easy connectivity to the rest of Singapore, Travelodge Harbourfront offers a practical and comfortable stay for travellers looking to explore the city while having a relaxing place to return to at the end of the day.

A Simple Arrival, A More Comfortable Stay

Completing the Singapore Arrival Card Online is a quick and straightforward step to prepare before your trip. By submitting your details within the required timeframe and checking that all information matches your travel documents, you can arrive in Singapore better prepared and ready to begin your journey.

Once your arrival preparations are complete, make your Singapore trip even more seamless by choosing a conveniently located hotel in Singapore. Book your stay at Travelodge Harbourfront through the official Travelodge website and enjoy a comfortable base with easy access to HarbourFront, Sentosa, and the rest of Singapore.