커리어

현재 채용 가능한 포지션이 없습니다.

트레블로지 교토 시조 오미야

위치 : Guest Services Agent

직위 설명:

As a Guest Service Agent, you represent the hotel to the guest throughout all stages of the guest stay. Helps guests during check-in and check-out, assigns rooms, accommodating special requests whenever possible, answering the phones and assist with rooms reservation.

Day to Day Responsibilities :

• Register guests and assigns rooms. Accommodates special requests whenever possible.
• Assists in preregistration and blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, and cash handling policies and procedures.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
• Process guest check-outs.
• Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange.
• Follows procedures for issuing and closing safe deposit boxes used by guests.
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out’s, foreign currency exchange etc.
• Uses proper mail, package, and message handling procedures. Courier Mail Register
• Reads and initials the daily log and bulletin board. Is aware of daily activities and meetings taking place in the hotel.
• Attends department meetings.
• Reports any unusual occurrences or requests to the Operations Manager or Assistant Manager.
• Knows all safety and emergency procedures, Is aware of accident prevention policies.
• Maintains the cleanliness and neatness of the front desk area.
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

요구 사항:

• Possess certificate or diploma in hospitality, tourism and related discipline.
• Preferably minimum 1 year working experience in hotel- related or customer service-related position.
• 조직적이고 독립적으로 일할 수 있는 팀 플레이어
• 탁월한 커뮤니케이션 및 대인 관계 기술
• 꼼꼼하고 강력한 고객 서비스 스킬
• 단정하고 전문적인 성향

근무지 : 교토, 일본

이메일 : hr@travelodgehotels.asia

트레블로지 교토 시조 오미야

위치 : Guest Services Manager

직위 설명:

As a Guest Service Manager, you supervise the front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.

Also ensure hotel charges are processed diligently to guest’s accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

Day to Day Responsibilities :

• Ensure Outstanding guest service at all times
• Maintains a friendly, cheerful and courteous demeanour at all times
• Courteously and accurately answers inquiries from potential guests and accepts hotel reservations
• Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns
• Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
• Supervise daily shift process ensuring all team members adhere to standard operating procedures
• Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
• Resolve guest issues, complaints, problems in a quick, efficient manner to maintain a high level of guest satisfaction and quality service
• Adhere to hotel credit limit / floor limit policies
• Allocate rooms to expected arrivals after checking the guest’s preferences and special requests
• Build strong relationships and liaise with all other department’s especially housekeeping, engineering etc
• Operates the PABX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb)
• Cross Check all billing instructions are correctly updated
• Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy
• Performs other duties as assigned, requested or deemed necessary by management
• Ensures safety by following guest check in and security procedures and reporting suspicious activity to security or management
• Participate in hotel committees and task force assignments
• Assist all departments in servicing the guests during high volume periods
• Takes responsibility in the absence of the Assistant Manager / Operations Manager
• As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

요구 사항:

• Possess certificate or diploma in hospitality, tourism and related discipline.
• Preferably minimum 3 year working experience in hotel- related or customer service- supervisory related position.
• Positive attitude
• Experience of motivating and leading a winning team
• Excellent communication skills and people skills
• 조직적이고 독립적으로 일할 수 있는 팀 플레이어
• 꼼꼼하고 강력한 고객 서비스 스킬
• 단정하고 전문적인 성향
• Ability to remain calm whilst under pressure

근무지 : 교토, 일본

이메일 : hr@travelodgehotels.asia

트레블로지 교토 시조 오미야

위치 : HR & Finance Executive

직위 설명:

The HR & Finance Executive is responsible for managing the hotel’s HR and financial operations, ensuring compliance with local laws, and supporting the hotel’s goals.

Key Responsibilities :

Human Resources :

• Manage hiring and onboarding of new employees.
• Handle employee issues and foster a positive work environment.
• Support performance reviews and employee development.
• Coordinate staff training and ensure legal compliance.

Finance :

• Prepare financial reports and assist with budgeting.
• Oversee payroll processing and manage employee benefits.
• Handle accounts payable/receivable and bank reconciliations.
• Assist with audits and maintain financial records.

Qualifications :

• Bachelor’s degree in HR, Finance, or related field.
• At least 1 year of experience in HR or finance, preferably in hospitality.
• Knowledge of Japanese Labor laws and financial regulations.
• Proficiency in Japanese and English.

근무지 : 교토, 일본

이메일 : hr@travelodgehotels.asia

TLA 재팬

위치 : Commercial Manager

직위 설명:

As a Commercial Manager, you are responsible to develop, generate and foster business through online sales channels. Responsible to develop strategic action plans for the assigned area to support the hotel’s drive to achieve measurable and incremental sales revenue.

Day to Day Responsibilities :

• To build and maintain effective working relationship with key online channels’ partners
• Identify potential new opportunities and improve revenue performance
• Check competitor strategy on a regular basis and track information to identify potential business and market trends
• Manage online channel accounts ensuring their compliance with corporate strategy
• To monitor local (Japan) online channel website always displays correct information
• Supervise the approved online channel partners listing on designated online page
• Involvement in regional marketing programmes and related products for online delivery:
  • Regional Promotions/Packages
  • Hotels’ Promotions
• Effective implementation and monitoring of online channels’ promotion and/or marketing programs.
• Monitor the country (Japan) local and environmental issues impacting city and hotels.
• Prepare regular SWOT analysis of costs, highlighting any threats and opportunities to
• General Manager / hotel management
• Support corporate team to prepare regular channel performance report
• May assist in developing and implementing sales plans and participate in the annual budgeting and planning process.
• Achieve individual and hotel revenue goals as assigned.
• Work closely with other hotel departments and disseminate sales-related information to other departments as appropriate.
• Attend and represent hotel at special events or networking events to generate new business opportunities.
• Perform other duties as assigned.

요구 사항:

• Higher diploma or above in Hospitality Management, Business, Marketing or other related disciplines with at least 5 years sales, reservation, revenue and distribution related experience preferably in hotel sales.
• Must speak and write in local dialect and fluent English.  Other languages preferred.
• Communication skills highly required as it’s utilized as a significant amount of time when interacting with others; demonstrates ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
• Mathematical skills, including basic math.
• May be required to work nights, weekends, and/or holidays.

근무지 : Can be based in Tokyo, Sapporo, Osaka or Nagoya

이메일 : hr@travelodgehotels.asia

TLA 재팬

위치 : 영업 관리자

직위 설명:

영업 관리자는 수익 기회를 극대화하기 위해 적극적인 직접 판매, 마케팅, 이메일 또는 기타 형태의 커뮤니케이션을 통해 비즈니스 기회를 개발/유지 관리할 책임이 있습니다.

그/그녀는 전반적인 영업 성과에서 개선이 필요한 영역을 식별하고 영업 팀의 성과를 최적화하고 점진적인 영업 수익을 창출하기 위한 전략적 실행 계획을 개발할 것입니다.

Day to Day Responsibilities :

• 기업/여행/레저 분야의 새로운 비즈니스 기회 발굴 및 개발
• 일일 판매 통화, 전화 통화, 효과적인 계정 서비스, 현장 점검 및 접대를 통해 지정된 포트폴리오의 비즈니스 잠재력 생성 및 극대화
• 고객 및 내부 예약 보고서에 대한 서신 준비 및 판매 파일 유지
• 고객 만족을 달성하기 위해 기존 및 신규 고객 기반과의 비즈니스 관계를 관리하고 유지합니다. 외부 및 내부 고객이 우리 서비스에 만족하는지 확인
• 판촉 및 무역 박람회 또는 기타 과제 참여 및 조정
• 경쟁자의 강점과 약점을 분석하고 그에 대항하여 판매하는 방법을 안다.
• 경영진이 설정한 월 수익 및 연간 수익 목표 달성

요구 사항:

• 환대 또는 관광 경영 또는 경험이 있는 관련 분야의 디플로마
• 최소 3~5년의 판매 경험, 가급적이면 호텔 역량
• 입증된 판매 실적을 보유한 환대 업계 관련 객실 판매 경험자 우대
• 성숙하고 자기주도적이며 역동적이고 꼼꼼하며 결과지향적인 인재
• 강력한 네트워크를 통한 우수한 대인관계 및 커뮤니케이션 능력 우대
• 강력한 협상 및 프레젠테이션 기술 보유
• 효과적인 이중 언어
• 해외여행을 할 수 있고 의향이 있어야 합니다.
• 경험이 적은 지원자는 주니어 직위로 간주됩니다.
• 단정하고 전문적인 성향
• 창의적이고 성공적인 판매 기법
• 문제와 이슈를 선제적으로 파악하고 이를 주체적이고 창의적으로 해결하는 능력

근무지 : Can be based in Tokyo, Sapporo, Osaka or Nagoya

이메일 : hr@travelodgehotels.asia

현재 채용 가능한 포지션이 없습니다.

트레블로지 차이나타운
쿠알라룸푸르

위치 : 호텔 매니저

직위 설명 :

호텔 매니저는 호텔에서 일상적인 운영의 모든 측면을 책임지고 국가 총지배인을 지원합니다.

최적의 효율성과 운영 경제성을 확보하고 호텔 고객, 직원 및 소유주와 브랜드 만족도에 균형 잡힌 초점을 통해 잠재력을 극대화하기 위해 호텔 활동을 지시 및 조정합니다.

Day to Day Responsibilities :

• 호텔 비즈니스 전략의 성공을 평가하여 향후 비즈니스 계획 향상을 알리고 비즈니스 계획 및 조치가 자산 성과에 긍정적인 영향을 미치도록 지속적으로 보장합니다.
• 비즈니스 결과를 달성하기 위해 기대치를 설정하고 관리하여 능동적인 커뮤니케이션을 유지합니다.
• 재산에 대한 리드 수익 창출 전략; 새로운 비즈니스 리드를 식별하고, 맞춤형 영업 접근 방식을 개발하고, 영업 팀과 함께 적극적으로 리드를 추구합니다.
• 계절성 균형을 맞추기 위한 효과적인 가격 책정 전략을 개발합니다. 경제; 고객 세그먼트, 자산 목표 및 고객 만족; 시장에서 호텔의 포지셔닝을 지원하고 수익을 극대화하는 수익 전략 수립
• 정기적인 유지 관리를 성실히 수행하여 자산이 잘 관리되도록 합니다.
• 모든 직원이 공정하고 존중받는 대우를 받도록 보장합니다. 열린 의사소통과 모든 직원과의 시간을 보내는 유익한 작업 환경을 조성하여 직원과의 친밀감을 형성할 수 있습니다.
• 조직 내에서 높은 성과 문화를 구축하고 성과 스코어카드 및 KPO 내에서 연간 목표를 달성하도록 팀을 이끕니다.
• 관련 법규, 소방, 인허가, 고용 등 준수 여부 확인

요구 사항:

• 경영학, 호텔 경영, 관광 또는 관련 전공의 공인된 대학에서 학위를 취득했습니다. 관리 운영, 영업 및 마케팅, 재무 및 회계 또는 호텔 관련 분야에서 8년 근무 경력
• 호텔 시설에서 호텔 매니저 또는 총지배인으로 최소 3년 경력
• 사전 개장 호텔 경험을 환영합니다
• 호텔의 다양한 기능에 걸쳐 긍정적이고 주도적이며 고객 중심적인 문화를 촉진할 수 있는 탁월한 리더십 기술
• 코칭, 교육 및 개발에 대한 열정을 지닌 탁월한 사람 관리 기술
• 강력한 재무 및 비즈니스 통찰력; 목표 지향적이고 결과 중심적인
• 주요 비즈니스 관계를 유지할 수 있는 능력과 함께 비즈니스 개발에서 입증된 실적
• 탁월한 조직 및 대인 커뮤니케이션 기술
• 수익 관리 및 판매 및 마케팅 전략에 능숙

근무지 : 말레이시아

이메일 : hr@travelodgehotels.asia

트레블로지 차이나타운
쿠알라룸푸르

위치 : 영업 관리자

직위 설명:

영업 관리자는 수익 기회를 극대화하기 위해 적극적인 직접 판매, 마케팅, 이메일 또는 기타 형태의 커뮤니케이션을 통해 비즈니스 기회를 개발/유지 관리할 책임이 있습니다.

그/그녀는 전반적인 영업 성과에서 개선이 필요한 영역을 식별하고 영업 팀의 성과를 최적화하고 점진적인 영업 수익을 창출하기 위한 전략적 실행 계획을 개발할 것입니다.

Day to Day Responsibilities :

• 기업/여행/레저 분야의 새로운 비즈니스 기회 발굴 및 개발
• 일일 판매 통화, 전화 통화, 효과적인 계정 서비스, 현장 점검 및 접대를 통해 지정된 포트폴리오의 비즈니스 잠재력 생성 및 극대화
• 고객 및 내부 예약 보고서에 대한 서신 준비 및 판매 파일 유지
• 고객 만족을 달성하기 위해 기존 및 신규 고객 기반과의 비즈니스 관계를 관리하고 유지합니다. 외부 및 내부 고객이 우리 서비스에 만족하는지 확인
• 판촉 및 무역 박람회 또는 기타 과제 참여 및 조정
• 경쟁자의 강점과 약점을 분석하고 그에 대항하여 판매하는 방법을 안다.
• 경영진이 설정한 월 수익 및 연간 수익 목표 달성

요구 사항:

• 환대 또는 관광 경영 또는 경험이 있는 관련 분야의 디플로마
• 최소 3~5년의 영업 경력, 가급적이면 호텔 자격
• 입증된 판매 실적을 보유한 환대 업계 관련 객실 판매 경험자 우대
• 성숙하고 자기주도적이며 역동적이고 꼼꼼하며 결과지향적인 인재
• 강력한 네트워크를 통한 우수한 대인관계 및 커뮤니케이션 능력 우대
• 강력한 협상 및 프레젠테이션 기술 보유
• 효과적인 이중 언어
• 해외여행을 할 수 있고 의향이 있어야 합니다.
• 경험이 적은 지원자는 주니어 직위로 간주됩니다.
• 단정하고 전문적인 성향
• 창의적이고 성공적인 판매 기법
• 문제와 이슈를 선제적으로 파악하고 이를 주체적이고 창의적으로 해결하는 능력

근무지 : 말레이시아

이메일 : hr@travelodgehotels.asia

트레블로지 차이나타운
쿠알라룸푸르

위치 : Sales Coordinator

직위 설명:

The Sales Coordinator drives room sales for travel agents, corporate, and government clients through proactive sales calls and telemarketing.

Day to Day Responsibilities :

• Responsible for Travel Agent, Corporate and Government room sales for the hotel
• Conducts daily sales calls and telemarketing
• Arrange hotel inspection
• Able to provide quick and timely response
• Implements all sales activities and maximizes business opportunities in specific area of responsibility
• Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the marketing plan
• Perform other duties related to any ad-hoc tasks that assigned.
• Actively participates in achieving departmental goals which contribute to the marketing budget
• Secures information of competitors, such as rates, top accounts and productions, rooms, etc.
• Works together with the team to keep updated with client relationships and overall business goals regularly
• Takes responsibility to conduct hotel inspection for all walk-ins, meeting group and contracted clients and planning next steps for future follow-ups.

요구 사항:

• Minimum 1-3 years of experience in similar capacity with international or local chain hotels
• Good communication and interpersonal skills
• Pro-active, self-motivated, loves challenges
• Able to work under pressure and meet tight deadline
• Knowledge in Microsoft Excel/Word
• Able to work independently and a team player

근무지 : 말레이시아

이메일 : hr@travelodgehotels.asia

트레블로지 차이나타운
쿠알라룸푸르

위치 : Sales Executive

직위 설명:

The Sales Executive manages room sales for travel agents, corporate, and government clients. They conduct daily sales calls, arrange hotel inspections, and implement sales plans, while providing timely responses and supporting ad-hoc tasks as required

Day to Day Responsibilities :

• Responsible for Travel Agent, Corporate and Government room sales for the hotel
• Dynamic personality with good interpersonal and negotiation skills
• Conducts daily sales calls and telemarketing
• Arrange hotel inspection
• Able to provide quick and timely response
• Implements all sales activities and action plans related to their area of responsibility
• Perform other duties related to any ad-hoc tasks that assigned.

요구 사항:

• Possess Certificate/Diploma/Degree in Marketing or equivalent
• Minimum 2-3 years of working experience in Hotel Industry
• Ability to communicate clearly both orally and in writing
• Attention to detail and accuracy with good problem-solving skills.
• Good knowledge in Microsoft Excel/Word
• Able to work under pressure and meet tight deadlines
• Able to work independently and a team player

근무지 : 말레이시아

이메일 : hr@travelodgehotels.asia

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쿠알라룸푸르

위치 : Maintenance Officer

직위 설명:

The Maintenance Officer ensures the upkeep and functionality of the hotel’s facilities by performing routine inspections, repairs, and preventive maintenance. They address maintenance issues promptly, maintain equipment and systems, and ensure compliance with safety standards. The role involves coordinating with other departments to resolve issues and contribute to the overall guest experience.

Day to Day Responsibilities :

• Support the full spectrum of mechanical and technical operations of the building which includes electrical, air conditioning, plumbing, & carpentry.
• Ensure the building electrical, fires, & safety is in compliance with regulations set by the local authorities.
• Respond to maintenance issues immediately upon notification.
• Carry out basic troubleshooting/repairing/maintaining guest room & common area such as cement touch up, painting work, electric/electrical item, plumbing, air conditioning, generator, carpentry, gardening.
• Assist with task assigned by the operational team on a daily basis.
• Conduct weekly/monthly/yearly check on the condition of furniture, fixtures, air condition, electrical parts & fittings and ensure in good condition, repair and replaces if needed and consolidate monthly report.
• Conduct inventory checks to ensure stock balance and in proper records.
• Understand and operate advanced electrical, plumbing, refrigeration, and solar water heater systems.
• Update the maintenance work order form/ job card, and file.
• Able to interpret reading from meters & gauges and other measuring units.
• Able to work under pressure situations and exercise good judgements.
• Able to focus attention on details, speed and accuracy.
• Able to maintain confidentiality of hotel guests and pertinent hotel information.
• Able to ensure security of guest room access and hotel property.
• Able to read and understand test equipment measuring devices and safety manuals.
• Perform maintenance activities in the guest room like plunging toilet, unclogging drains, repairing all types hardware, electrical equipment including lamps and etc.
• Test, troubleshoot and perform basic repair on all types of equipment including furniture, wall crack and painting work.
• To monitor fire alarm/life safety system as necessary, to be fully informed of the system operation and to handle emergencies involving system.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Maintain hotel facility and related equipment in a safe and efficient manner.
• Respond to emergency calls for maintenance and repairs.

요구 사항:

• Must be able to work shift duty.
• Able to work on Public Holiday.
• Pleasant personality and willing to learn attitude.
• Able to work in a neat and efficient manner, keeping work areas clean and well organized.
• Responsible, reliable, independent and has sense of urgency.
• Honest, efficient and professional at all times.
• With skills in plumbing, air-con servicing and troubleshooting, wiring & electrical, basic carpentry is an advantage.

근무지 : 말레이시아

이메일 : hr@travelodgehotels.asia

트래블로지 하버프론트 싱가포르

위치 : Finance Manager

직위 설명:

Reporting directly to the Chief Financial Officer, the Finance Manager will be responsible for full set of accounts for the group of companies.

Day to Day Responsibilities :

• Review and approve payments, fund transfer and all bank related matters
• Perform month end closing for group companies
• Prepare monthly consolidated P/L and B/S of group companies
• Reconcile intercompany balances
• Reconcile amount owing to shareholders
• Review GST returns for group of companies
• Liaise with tax agents on tax related matters
• Prepare audit schedules including drafting Financial Statement for year-end audit and be the coordinator for audit process
• Prepare budgets and interim forecast for group of companies
• Assist Financial Controller on any ad hoc duties

요구 사항:

• Qualified degree in Accountancy/Finance with 4-5 years of experience of related experience
• Audit experience is a must
• Good understanding of FRS
• Team Player
• Able to work under pressure

근무지 : 싱가포르

이메일 : hr@travelodgehotels.asia

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